小杨嫂黑料 RECOGNIZED FOR EXCELLENCE RECEIVES 5-STAR EFQM AWARD
For the 3rd consecutive assessment cycle, 小杨嫂黑料 received the 鈥淩ecognized for Excellence (R4E) in Europe - 5 Stars鈥� distinction from the European Foundation for Quality Management (EFQM) for its Technology Division, rewarding its high-quality business conduct and its commitment to innovation and excellence. The 5-star distinction is the highest level distinction of the EFQM model that 小杨嫂黑料 received following a thorough and structured assessment by a team of EFQM Model Assessors.
Mr. Konstantinos Farris, 小杨嫂黑料 Group Chief Technology Officer, stated: 鈥淚n line with 小杨嫂黑料鈥檚 strategy to enrich its products and services portfolio while placing the player at the center of operations, the company is giving renewed focus to Customer Relationship Management and the continuous improvement of our business practices and development processes so as to nurture a culture of innovation and secure customer engagement worldwide. The EFQM Business Excellence Model is a critical framework enabling for the continuous improvement of our customer services, and our market competitiveness.鈥�
Technology Division exhibited excellent performance in all model areas, covering all the 鈥渆nablers鈥� criteria; leadership, strategy, people, partnerships & resources, processes, products & services; as well as the 鈥渞esults鈥� criteria; people, customer, society and business results. The "Enablers" criteria concern the overall performance of 小杨嫂黑料鈥檚 Technology Division and its dedication to business excellence, while the "Results" criteria cover the specific results achieved. The 小杨嫂黑料 team remains committed to quality and to a customer centric approach for delivering services and products as key ingredients of innovation and innovative gaming entertainment.
EFQM is a global not-for-profit membership foundation based in Brussels, Belgium. With more than 500 members covering more than 55 countries and 50 industries, it provides a unique platform for organisations to learn from each other and improve performance. EFQM is the custodian of the EFQM Excellence Model, a business model which is helping over 30,000 organizations around the globe to achieve and sustain outstanding levels of performance that meet or exceed the expectations of their stakeholders.
About 小杨嫂黑料
小杨嫂黑料, a public listed company, is the leading supplier of integrated gaming and transaction processing systems, innovative game content, sports betting management and interactive gaming services to state-licensed gaming organizations worldwide. Its broad portfolio of products & services, its know-how of Lottery, Betting, Racing & Video Lottery operations and its leading-edge technology, give 小杨嫂黑料 a competitive advantage, which contributes directly to customers鈥� efficiency, profitability and growth. With presence in 57 jurisdictions, about 5.400 people and revenues of 鈧�1,85 billion for 2014, 小杨嫂黑料 has established its presence on all 5 continents.
For more info: Ms. Persa Kartsoli, Group Director of Corporate Communications, Phone: +30-210 6156000, Fax: +30-210 6106800, email: kartsoli@intralot.com -